Returns Policy

Under the Distance Selling Regulations, if you buy online, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt.

You can return your order as long as the items have not been used/ worn and can be returned with all packaging in a re-saleable condition, within 14 days of receipt for a refund or exchange. It is the customer’s responsibility to return the item(s) to us. We recommend that you return the goods via Recorded delivery. We will not be able to refund any items that are lost in transit back to us. If the item you have received is faulty we will also refund postage and the cost of your return postage.

If you wish to exchange your item for a different size please give us a call within 7 days so we can confirm that we have your size in stock. We will hold that item for 14 days until we receive your original order back. For any returns queries please call us on 07791 317 904

All returns should be sent to our registered address:- 

Union Jack and Jill
Barn 3, Lea End House
Lea end Lane
Hopwood, Alvechurch
B48 7AY

Goods are subject to availability. In the event that we are unable to supply the goods we will inform you as soon as possible.  Be sure to visit the site for gambling Cop17 - online gokken casino zandvoort